FAQ
Common questions
Yes. Our enterprise plans support multi-department deployments handling very high conversation volumes. The difference is that you get a dedicated managed team rather than a platform you need to configure and run yourself.
Modern LLMs trained on your specific data typically outperform older intent-based systems, particularly on nuanced and multi-turn conversations. Our managed approach ensures the models are continuously evaluated and improved, rather than drifting in quality over time.
We offer monthly and annual commercial terms with no long lock-in. This is often a significant shift for teams used to multi-year enterprise contracts, and it tends to accelerate decision-making with UK procurement teams.
Yes. We integrate with major CCaaS platforms and ticketing systems, so existing telephony and agent tooling continue to work while WayaNerd provides the AI layer for messaging and digital channels.