The UK AI cost-reduction consultancy for SMEs.

Honest range: 20–60% reduction on the specific workflows where AI is a credible fit. Higher claims (80–90%) usually come from vendors quoting best-case headline figures from their largest clients. For UK SMEs we audit, the typical pattern is £20K–£80K annual savings on the top 2 workflows in year one, scaling to £40K–£150K by year three as additional workflows come online. The exact figure depends entirely on your starting cost base — we estimate per engagement, not by industry average.

Sometimes, but not usually. About 30% of the UK SME engagements we've shipped have resulted in a measurable headcount reduction (1–4 roles), typically through natural attrition over 12–18 months rather than redundancy. The other 70% redeploy team capacity to higher-value work — the same number of people produce 30–50% more output, or take on additional revenue-generating responsibilities. We help you make this call explicitly during the audit roadmap phase, with the cost/redeployment implications documented per workflow.

An off-the-shelf AI tool (Intercom Fin, Tidio, ChatGPT Business, Microsoft Copilot) solves a generic version of the problem. For UK SMEs, the generic version captures ~60% of the value at high subscription cost. WayaNerd's tailored deployment captures 85–95% of the value by training on your specific knowledge base, escalation rules, brand voice, and integration touchpoints. The trade-off: setup takes 4–12 weeks instead of 4 hours. For a customer-support workflow worth £150K/year, the extra 30% capture justifies the setup time within a single quarter.

Three. (1) We don't do 18-month transformation programmes — every engagement ships in 12 weeks or scopes a hard exit. (2) We don't produce executive briefing decks or stakeholder workshop theatre — our deliverable is the operational change, not the consultancy artefact. (3) We're founder-led, which means you get direct access to the technical lead but you don't get a 50-person Big Four bench to draw on if the engagement complexity scales beyond a single SME. For 80% of UK SMEs that's a clean win; for the 20% with truly enterprise-scale operations, we'll refer you to Faculty AI or a Big Four AI practice and not waste your time.

Three tiers. (1) Free 12-minute AI Cost-Cut Scorecard — async, you complete it yourself, we email back a personalised PDF report. Zero cost, zero commitment. (2) £2,500 Operations Sprint — 5 working days, full audit + 12-week roadmap + Statement of Work for the first pilot. (3) £8,000+ Bespoke Audit — 2–4 weeks for mid-market firms with multi-site or regulated operations. Most UK SMEs start with the Scorecard, escalate to the Sprint if the Scorecard surfaces a credible workflow, and only go to Bespoke if their operations are genuinely complex.

We guarantee the methodology, not the outcome — and we explain why honestly. Outcome-based guarantees in AI services are typically marketing gimmicks: they're priced 3–4× higher than methodology-led engagements to absorb the risk premium. What we do guarantee: (a) the audit produces a defensible ROI estimate per workflow, with the underlying assumptions transparent so you can challenge them; (b) if the audit fails to identify any workflow with positive ROI, you only pay the Scorecard tier (i.e. zero); (c) the deployment ships against the milestones in the Statement of Work, with milestone-gated billing rather than upfront fees. That's the honest version of a guarantee — credibility through transparency, not through inflated outcome promises.